I purchased this shirt and it was sent promptly--but when I checked my mailbox it wasn't there. I realized that I had forgotten to put my apartment number on my address (no thanks to autofill) and I contacted Hill and Holler immediately. Not only did they respond to me within hours of my reaching out, but they also received the "return to sender package" back to me *with* my added apartment number and emailed me the tracking number and info. I have never had such a fantastic experience with an online shop I discovered through Instagram. Keep truckin' Hill and Holler. You have earned more of my future money :)