Shipping Info

Shipping Policies & Times

Local Pickup Local buyers qualify for local pickup. Pick up must take place in Cumberland, Kentucky no execptions. Just use code LOCALPICKUP during checkout to waive shipping and I'll be in touch with pickup time/place.

This promo code is for local pickup ONLY. Cannot be used to receive free shipping on your purchase if you're not picking up. Orders will be cancelled if used for this purpose.

Online Shipping Orders generally ship within 3 to 4 business days from purchase date, Monday through Friday. Orders placed on Friday will typically ship out the following Tuesday. I ship all items through the United States Post Office and in most cases, if you are in Kentucky, your item should arrive within 1-4 days of time it is shipped.



Tracking Information You will receive a tracking email as soon your order makes it to the post office! It may take 24-48 hours for the tracking number to correctly show the location of a package.


Lost/Damaged Hill & Holler is not responsible for lost, damaged or delayed shipping once an item has been received by the USPS. If your item has been lost, damaged or delayed, please contact your local USPS to correct the issue.